Privacy Policy
Introduction
Bert Roofing Inc. (“Bert Roofing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at https://bertroofing.com (the “Site”), how we use it, and the choices you have.
By using our Site, submitting a form, or otherwise providing information to us, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information in the following ways:
Information you provide directly
When you request a free quote, contact us, or otherwise interact with our Site, we may collect:
- Name
- Email address
- Phone number (including mobile number)
- Property address, city, and ZIP code
- How you heard about Bert Roofing
- Details about your roofing needs or other messages you send us
If you contact us by phone, email, or text message, we may also keep a record of that communication.
Information collected automatically
When you visit our Site, we may automatically collect certain information about your device and how you use the Site, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and links clicked
- Date and time of visits
- Referring URLs
This information is typically collected using cookies and similar technologies.
Cookies and Tracking Technologies
Cookies are small files stored on your device by your web browser. They help us:
- Understand how visitors use our Site
- Improve site performance and user experience
- Remember form entries or preferences between visits
You can usually set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.
We may use third-party analytics and advertising tools, such as Google Analytics and Google Ads, which use cookies and similar technologies to collect and analyze information about use of the Site and to show ads on other sites based on your visit to our Site. These third parties may collect or receive information from your browser and may use that data for their own purposes, in accordance with their own privacy policies.
How We Use Your Information
We may use the information we collect for the following purposes:
- To provide quotes, schedule appointments, and deliver roofing services
- To respond to inquiries, questions, and customer service requests
- To follow up with you regarding your project or potential project
- To improve our Site, services, and customer experience
- To send administrative information such as updates to this Privacy Policy or other important notices
- To send marketing communications about our services, where permitted by law and subject to your choices
- To protect our rights, property, and safety, and that of our customers and others
- To comply with legal obligations and enforce our policies
Calls and text messages
If you provide a mobile number, we may use it to contact you by phone or text regarding estimates, appointments, project updates, and, where permitted, limited marketing about our services.
By providing your mobile number, you consent to receive calls and text messages (including by automated means) related to estimates, appointments, and services from Bert Roofing. Consent is not a condition of purchase. Message and data rates may apply. You can opt out of marketing texts at any time by following the instructions in the message.
How We Share Your Information
We do not sell or rent your personally identifiable information to third parties. We may share your information in these limited situations:
- Service providers: With trusted third parties who help us operate our website, manage leads, schedule appointments, provide marketing or analytics services, process financing applications, or otherwise support our business, so long as they agree to keep your information confidential and use it only for the services they provide to us.
- Legal and safety: When we believe disclosure is appropriate to comply with applicable law or legal process, to respond to requests from government authorities, to enforce our policies, or to protect our rights, property, or safety and that of others.
- Business transfers: In connection with a merger, sale of assets, financing, or similar business transaction, your information may be transferred as part of that transaction.
We may share aggregated or de-identified information that does not identify you personally with third parties for analytics, marketing, or other lawful purposes.
Data Retention
We retain your information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
- Providing quotes and services
- Maintaining business records
- Complying with legal, tax, and accounting obligations
When information is no longer needed, we may delete it, anonymize it, or securely store it until deletion is possible.
Security
We implement commercially reasonable technical and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You have certain choices regarding how we use your information:
- Email marketing: You may opt out of receiving marketing emails from us by following the unsubscribe instructions in the email.
- Text messages: You may opt out of marketing text messages by replying STOP or using any opt-out instructions provided in the message.
- Cookies: You can manage cookies through your browser settings as described above. If you choose to disable cookies, some features of the Site may not work properly.
Please note that even if you opt out of marketing communications, we may still send you non-marketing messages related to your account, requested services, or ongoing projects.
State-Specific Privacy Rights
If you are a resident of a state that grants you specific privacy rights (such as California), you may have the right to request access to, or deletion of, certain personal information we hold about you, subject to applicable legal limitations. You may also have the right to not be discriminated against for exercising these rights.
To exercise any applicable rights, contact us using the information provided in the “Contacting Us” section below. We may need to verify your identity before responding to your request.
Children’s Privacy
Our Site and services are directed to adults. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as required by law.
Third-Party Websites and Services
Our Site may contain links to third-party websites or services (such as financing providers, social media platforms, or other resources). We are not responsible for the privacy practices or content of those third-party sites.
Any information you provide directly to these third parties will be handled in accordance with their own privacy policies, not ours. We encourage you to review the privacy policies of any site or service you visit.
Terms and Conditions
For information about the terms governing your use of our Site, please review the Terms and Conditions available on https://bertroofing.com/ or other linked pages on our Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date. Your continued use of the Site after changes are posted means you accept those changes.
Last Modified: December 7, 2025
Contacting Us
If you have any questions about this Privacy Policy or how we handle your information, you may contact us at:
Bert Roofing Inc.
10021 Cayuga Drive
Dallas, TX 75228
United States
Email: mail@bertroofing.com
Phone: 214-321-9341